Why upgrade to the Exclusive tier? ✅ No more waiting on massive file transfers. ✅ Secure Encryption: Your proprietary data stays private. ✅ 24/7 Uptime: The archive never sleeps.
InfoBase FTP Server Exclusive can be installed on: infobase ftp server exclusive
| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Your IP changed or is not whitelisted. | Submit a new TAM request with your updated static IP. | | Timeout after 500MB | Passive mode misconfigured. | Switch to Active FTP mode or open high-range passive ports (49152–65535) in your firewall. | | Directory listing empty | You are looking at the wrong root path. | Your exclusive access is likely chrooted to /exclusive/[yourID]/ . Set your home path explicitly. | | Hash mismatch error | Corrupted transfer due to MTU size. | Set your NIC's MTU to 1400 bytes (instead of 1500) to prevent packet fragmentation. | Why upgrade to the Exclusive tier
Exclusive access is a critical state for infobase maintenance and high-integrity data operations: ✅ 24/7 Uptime: The archive never sleeps
Infobase FTP Server Exclusive is a versatile solution that caters to a wide range of industries and use cases. Some of the most common applications include: