This cynicism also manifests in the consumer world through "dark patterns" and restrictive ecosystems. When a platform makes it intentionally difficult to delete an account, or when a device is programmed to disable itself if repaired by a third party, the software is acting against the user’s interests. It treats the customer as a resource to be harvested or a captive to be managed, rather than a sovereign individual. This is software that views human agency as a bug to be patched out.
The long-term effect of cynical software isn't just annoyance; it is a low-grade depression of expectation. cynical software