Note: If the device has a physical keypad or different button layout (e.g., a dedicated "Concierge" key), the combination may differ slightly. Some Vertu models require holding the Concierge key + Power.
If you can still access your menu, this is the safest and easiest path. Open the on your handset. Navigate to Settings .
This process will permanently erase all user data, including contacts, messages, and photos.