Itil V5 Pdf =link= -

was officially released by PeopleCert and Axelos on February 12, 2026 . This version represents a strategic evolution from ITIL 4, moving from a primary focus on IT Service Management (ITSM) toward Digital Product and Service Management (DPSM) in an AI-native environment.

: A dedicated extension module, ITIL AI Governance , is launching in May 2026 to provide practical guidance on managing automation and ethical AI adoption. itil v5 pdf

ITIL (Version 5) officially launched on February 12, 2026 , as a strategic expansion of the ITIL 4 framework. It shifts the focus from traditional IT Service Management (ITSM) to Digital Product and Service Management (DPSM) was officially released by PeopleCert and Axelos on