Look for two metal pins on the motherboard (often labeled TP1 , J1 , or JP1 ). While the DVR is off, use a screwdriver or tweezers to connect these pins. Keep them connected, power on the device, and wait about 60 seconds before releasing them.
That file was then emailed to technical support, who would send back a "Reset Key". traice dvr password reset
into the DVR and clicking "Export" to save a unique encrypted file. Look for two metal pins on the motherboard
If these methods fail, Traice often requires a serial number and the current system time to generate a secure unlock code. You may need to contact your local installer or the vendor's tech support email with: Model Number Serial Number (found on a sticker on the bottom or back) The exact date/time currently displayed on the DVR monitor. EverFocus USA That file was then emailed to technical support,
If you're experiencing issues during the password reset process, here are some troubleshooting tips:
If the DVR generates a "Serial Number" or "MAC Address" on the login error screen, contact Traice support directly.
For older or locked-out devices, a serial connection via UART pins on the motherboard allows command-line access.