: Supports the Singapore national e-invoicing network to send and receive invoices digitally. Support and Troubleshooting
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Forgot password? → Use portal’s “Forgot Password” link. Account locked? → Wait 15 min or contact buyer’s helpdesk. Portal down? → Check status.ezyprocure.com (if available) or call support. ezyprocure login
Because ezyprocure is cloud-hosted, access is available 24/7 from any internet-connected device—provided you have the correct credentials for the portal. : Supports the Singapore national e-invoicing network to
Vendor-Specific Portals : Some organizations (like DTGO) use custom vendor login links. Key Digital "Paperwork" Features → Use portal’s “Forgot Password” link
| Issue | Likely Cause | Resolution | |-------|--------------|-------------| | | User error | Click “Forgot Password?” → receive reset link via email. | | Account locked | Multiple failed attempts | Wait 15–30 minutes or contact portal administrator. | | MFA failure | Wrong code, expired, or time sync | Regenerate code; ensure mobile authenticator time is synced. | | “Invalid credentials” | Caps lock, wrong email, or inactive account | Double-check email. If account is new, activate via invitation email. | | Page won’t load | Browser cache or incorrect URL | Clear cache. Use correct buyer-specific portal link (e.g., procurement.[agency].gov.au/ezyprocure ). | | Redirect loops | SSO misconfiguration | Contact your internal IT team or EzyProcure support. |
