These two errors together frequently appear when:

When to escalate

Based on the technical context, the search term most likely refers to a specific Microsoft Remote Desktop Protocol (RDP) security failure , specifically an error code related to Licensing Protocol Errors . rdp 0x3 0x11

Immediate checks (do these first)

If you want

on the file server hosting the UPDs.

Unlike 0x3, which is a clean failure at the door, 0x11 is a crash inside the room. The session begins normally, then suddenly collapses without a proper logoff. Users often report: "It was working, then froze and kicked me out." These two errors together frequently appear when: When